Reference

How qk77 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad or Rocket, and keep your account secure.

Account data handled securelybKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data any timeApplies to eligible regions per local law

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to see what data we hold on your account, ask us to correct it, or request deletion, our support team handles these requests directly. Raise a privacy request through any of the channels below and we will confirm receipt and respond within a reasonable period. Your request should include your registered account details so we can locate your data without delays.

Team online

Live Chat

Start a live chat session from your account dashboard. Privacy requests made here are flagged to our data team and acknowledged within one business day.

Email Support

Send your data request or privacy question to our support email. Include your registered mobile number so we can match your account record quickly.

Account Settings

Some data controls — like updating your contact number or linked wallet — are available directly inside your account settings without needing to contact us.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We approach data protection as a practical part of running a payment-first account platform. Every layer below reflects how we actually handle your information — not a checklist of promises.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which parts of the platform you visit most. You can adjust cookie preferences through your browser settings at any time.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If we detect a login attempt from an unrecognised device, your account is flagged for additional verification before access is granted.

Data Retention

We keep your account data for as long as your account remains active and for a period after closure as required by applicable reporting rules in eligible regions. Inactive accounts are reviewed periodically.

Requesting Changes

You can ask us to correct inaccurate data or delete your account record. Deletion requests are processed after identity verification — usually your registered bKash or Nagad number — to prevent accidental removal.

What We Collect and Why It Matters

qk77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details, and account credentials when you register. When you add a payment method — bKash, Nagad, or Rocket — we store the wallet reference number and transaction history tied to your account. We do not store your full mobile banking PIN

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or password at any point. Device data such as your IP address, browser type and session timestamps are logged to detect unusual access and protect your account from unauthorised use. If you contact our support team, that conversation history is also retained so we can follow
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up properly. We use this data strictly to operate your account, verify payments and meet any reporting obligations that apply in the eligible regions where our service runs. Access to and use of our platform depends on your local law and the regions where our service
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is available. We do not sell, rent or share your personal information with advertisers. Third-party payment processors handling bKash, Nagad and Rocket transfers receive only the transaction data they need to complete that specific transfer — nothing beyond it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on qk77

These are the questions we actually get from account holders about how their data is used, stored and controlled. If your question is not here, reach us via live chat or email.

We share wallet reference data only with the payment processor completing your specific transaction. No wallet data is passed to advertisers, affiliates or any unrelated third party.

Yes. Submit a data access request through live chat or email with your registered account details. We will compile and return your data within a reasonable period, subject to verification.

Contact support and request account deletion. We verify your identity using your registered mobile number — the one linked to your bKash, Nagad or Rocket wallet — then process the deletion.

After your account becomes inactive, we retain your data for a defined period as required by applicable rules in eligible regions. Once that period passes, records are removed from active systems.

We use session cookies for login continuity and analytics cookies to improve the account experience. You can block or clear cookies through your browser, though some features may not work properly without them.

Yes. Mobile sessions are protected by the same OTP-based login as desktop. We also log device identifiers so that any unrecognised device triggers an additional verification step before your account opens.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfobKash CashQuick InfoFAQ

How qk77 Handles Your Personal Information

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Data

Common Questions About Your Privacy on qk77

01 Does qk77 share my bKash or Nagad details with anyone?

02 Can I see all the data qk77 holds on my account?

03 How do I ask qk77 to delete my personal data?

04 What happens to my data if I stop using my account?

05 Does qk77 use cookies, and can I turn them off?

06 Is my data protected if I access qk77 on a mobile device?

Privacy Policy

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